FAQ
Before you arrive, read our list of frequently asked questions and their answers. We’ve compiled a list of the most popular questions our guests ask us. If you have other questions that we haven’t answered here, to send us a message, and we’ll get back to you promptly.
Check in time begins at 4:00 PM and check out is 11:00 AM.
Upon check-in, we will run an "authorization" on the card for the total room charges, plus $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more per room for any potential incidental charges. The card will not be charged prior to the guest's check-out.
Bank Debit / Check Cards: If the debit/check card you are using is attached to a checking account, a hold will be placed on the account for the full anticipated dollar amount of your stay, in addition to $50 for guests staying between 1-4 nights and $100 for guests staying 5 nights or more, that is held in case of incidental charges. These funds may be held by your financial institution for seven business days or longer after your departure.
The Avanti International Resort daily resort fee of $12.00 plus tax, per room, per night, will be added to the room rate and includes:
- Wi-Fi throughout the property
- Scheduled theme park shuttles
- Self-parking
- Unlimited local and 800-number phone calls
- Fitness Center access
Check out our Contact & Location section. There you'll find driving directions, our street address (8738 International Drive, Orlando, FL 32819) and our location on Google Maps, which will help you or your GPS find us. Some people like to enter longitude/latitude in their GPS, to help accuracy. Avanti's is at: 28.438998, -81.471713. Also, please note, we are located directly behind the Friendly's restaurant, next to Austrian Court, directly on International Drive.
Our Deposit and Cancellation policies can vary by package or rate plan. Guests will have 72 hours prior to arrival to cancel a reservation in order to avoid forfeiture of first night plus tax room deposit. This policy may not apply depending the promotion that a guest has selected to book. Check your specific Confirmation Notice for any variations to this based on your specific package or rate plan.
*Any cancellations made 24 hours prior to check-in for stays June 1 – December 17, 2020 will not incur any cancellation fees.*
A guest of 21 years or older does need to be checking into the room, providing payment for the reservation, and staying in the same room. Our Front Desk will request an ID at check in and will need to confirm the guest’s age.
Smoking is not permitted in hotel rooms. Smoking is permitted in designated outdoor smoking locations. Guests may request location information at check-in. Should evidence of smoking be discovered, a $250 fee will be assessed and charged to the credit card on file.
Please note: smoking marijuana is not permitted at any time, even in designated smoking areas.
We are pleased to offer a daily “trash and tidy” service that includes replacing used towels, removing trash, replenishing bathroom amenities (as needed) and remaking beds with existing linens. We do offer additional a la carte housekeeping services, including a full cleaning of your room, for an additional fee. Please contact our Front Desk for pricing and to schedule your service. We do require at least 24 hours noticed to schedule.
HOUSEKEEPING COVID-19 UPDATE 9/09/20
As we have all experienced changes in our lives due to COVID-19, our industry has also been affected. To maintain limited contact within your room, we have ceased our daily housekeeping services. However, should you require housekeeping services we would be delighted to provide them to you upon request. Those services will be limited to a "refresh" service which consists of sanitizing our top 10 touch points, trash removal, towel exchange and making of the beds.
Deluxe/Superior Double Queen- four people
Premium Executive King Suite- four people
Premium Jacuzzi King- two people
At Avanti Resort, we have parking spaces available. Each room is permitted to park one vehicle at the property. However, we do not allow the parking of oversized vehicles in our parking lot. This includes, but is not limited to, trailers, buses, and RVs.
Yes. There is a one-time fee of $10.00 per package. Please be sure it is addressed to: ARRIVING GUEST: (NAME ON YOUR RESERVATION). Packages without names of reserved arriving guests will be returned. Packages will be accepted 15 days before and 15 days after departure date. Any packages received after/before this time frame will be returned to the sender.