Important Information

COVID-19 WARNING
We encourage all guests to follow the local ordinance to reduce the potential spread of COVID-19 while visiting our resort. Please note that we highly encourage mask wearing in all indoor areas. For more information on our COVID-19 Policy please click here.


HOUSEKEEPING
Our housekeeping services are designed to prioritize your comfort and cleanliness. To view our current Housekeeping Policy please click here.

We Are an Accessible Resort

We are committed to making our resort, amenities, and services accessible to all guests regardless of abilities and disabilities.

Accessible Common Areas:

  • Accessible swimming pool, including self-operating lift
  • Accessible registration desk
  • Accessible bathroom in the registration area
  • Accessible concierge desk
  • Accessible meeting rooms
  • Accessible seating in our dining areas
  • Accessible self-parking areas around the registration and guest rooms
  • Accessible routes to guest rooms, pool areas, guest service desk, concierge desk, dining areas, meeting areas, and parking areas
  • Elevators throughout the property
  • Service animals are welcome for individuals with disabilities

 

Accessible Guest Rooms:

  • Accessible doorways
  • Devices to assist the hearing impaired including visual fire alarm, visual door bell, and emergency strobe lights
  • Rocker switches on lamp base
  • Grab bars in bathroom area
  • Roll in showers
  • ADA compliant toilet

Have questions about the accessible features and services offered at our resort? Please call us at 877.821.3010 or email reservations at avantiresort@phmemail.com.

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