Important Information

We encourage all guests to follow the local ordinance to reduce the potential spread of COVID-19 while visiting our resort. Please note that we highly encourage mask wearing in all indoor areas. For more information on our COVID-19 Policy please click here.

Our housekeeping services are designed to prioritize your comfort and cleanliness. To view our current Housekeeping Policy please click here.

Skillful Concierge Desk

Our concierge staff is available to help plan an unforgettable vacation, from coordinating transportation to proposing restaurants, they are here to make your vacation a breeze! Plus, as a Universal Partner Hotel, we can design a Universal Orlando Resort trip that you sure won’t forget!

Concierge Services

As a Universal Partner Hotel, our experienced Lobby Concierge can help you with ticket orders and anything else you may need to make your vacation extraordinary!

Our Concierge can also help with the following:

  • Purchasing tickets to any Universal Orlando theme park
  • Shuttle schedules & transportation information
  • Dining locations and discounts

Did you know?

When you stay at a Universal Partner Hotel you receive discounts, scheduled transportation to Universal Orlando Resort and more!


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