Skillful Concierge Desk

Our concierge staff is available to help plan an unforgettable vacation, from coordinating transportation to suggesting restaurants. Plus, as a Universal Partner Hotel, we can design a Universal Resort Orlando™ trip you won’t soon forget.

COVID-19 Update: Please note that services may be limited based upon government mandates.

Concierge Services

As a Universal Partner Hotel, our experienced Lobby Concierge can help you with ticket orders and anything else you may need to make your vacation extraordinary.

Our Concierge can also help with the following:

Purchasing tickets to any of Orlando's theme parks as well as a wide variety of attractions
Shuttle schedules & transportation information
Dining locations and discounts

View Our Shuttle Schedule